Finding readers in Syria's lost generation

Kitabna: Supporting refugee children with stories and education Education in Lebanon is not free and for the majority of children living in refugee camps it is completely neglected and unattainable. Described in their hundreds of thousands…

Has artificial intelligence put a nail in the coffin for pollsters?

The next generation of AI taps into the data rich stream of social media posts to analyse the public’s attitudes and perceptions like never before. Traditionally pollsters have only been able to analyse data from a small cross section…

Top five ways to strike a balance between digital and human interaction

We may live in a digital era, but the best customer experiences embrace the human touch. A recent talk from renowned customer experience expert, Adrian Swinscoe highlighted the power of insightful, customer-centred research in building exemplary…